LN
Lorin N

1 reviews | Active since Feb 2012

18 Mar 2021, 10:01

Cancel Vodacom all together!

Vodacom has still not called me since my post on Monday (oh wait, they did try to sell me something else - but then again each person that works there can only do what they are instructed to do at that time.)

The fact that I didn't get a call back, after the hello Peter post regarding my issue, and then the automated email that said that someone would contact me, demonstrates Vodacom's total lack of competency. A money hungry corporation that just takes, takes and takes (and tries to sell you more while at it)... Please note this only hurts your brand reputation

How many times can one person call and email and post about the same issue? Also I have so many reference numbers, which would you kindly like me to add???

At least my bank is efficient and effective, so a stop order will be easier to some by,

0
Replies (1)
Vodacom
Vodacom's reply18 Mar 2021, 10:57
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team