KM
KholoPet M
1 reviews | Active since Jan 2021
12 Jan 2021, 18:44
CANCEL VODACOM
I HAVE BEEN TRYING TO CANCEL MY CONTRACT SINCE IT ENDED IN SEPTEMBER 2020. WHY IS IT SUCH A NIGHTMARE FOR VODAVOM TO CANCEL CONTRACTS . THEY KEEP GIVING OFFERS WHICH I HAVE REJECTEDBAND PLEADED SO MANY TIMES THAT MY CONTRACT BE CANVELLED AND BE CONVERTED TO PREPAID. IVE SENT EMAILS SPOKE TO DIFFERENT CONSULTANTS BUT TO DATE THE CONTRACT IS STILL NOT CANCELLED. THEY KEEP ON BILLING ME EVERY MONTH AND ONCE THEY DO THAT I AM TOLD I HAVE TO WAIT FOR MONTH END BECAUSE THE SYSTEM IS AUTOMATED ...WHAT NONESENSE IS THIS ...PLEASE VODACOM CANCEL MY CONTRACT . MY ACC NUM I***
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Vodacom's replyOfficial
13 Jan 2021, 07:39Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Jan 2021, 07:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
13 Jan 2021, 17:19Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Kindly note we have rep**** to you via email. Regards Consumer Website Team
Best regards,
Vodacom's reply13 Jan 2021, 17:19
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Kindly note we have rep**** to you via email. Regards Consumer Website Team
Best regards,