Cancel twincall sim
Ive been trying since Thursday to deactivate a twincall sim on my account and activate my e-sim for my Galaxy watch... I have phone about 5 times and everyday they tell me .. about one hour.. its been 5 days!!
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Replies (3)
Vodacom's replyOfficial
16 Sept 2019, 14:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Sept 2019, 14:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
16 Sept 2019, 15:28Thank you problem sorted and all has been done..
's update16 Sept 2019, 15:28
Reviewer Update
Thank you problem sorted and all has been done..
Vodacom's replyOfficial
24 Sept 2019, 10:40Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply24 Sept 2019, 10:40
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,