Cancel this month to month nonsense, at least I have paid you for the 24 months.

Dear Vodacom,

I had an account (24 months contract) that lapse in July 2020. I have been told that I am now on a month to month "contract" which I was not aware of and now I am told that I still owe vodacom and I cannot cancel the account. I have been given the outstanding amount which includes an amount from my current data contract and to my surprise I am being told that these are being treated as one contract, or maybe I should say 'account'. Please explain this to me.

As I will be still trying to find money to say I owe you, may I request that you suspend all the services so that the amount does not go up. I am no longer using the sim card together with the services you are charging me and I think it is unfair that you give me services even beyond the 24 months which I paid for and claim that I owe you.

Should you be unable to suspend the month to month thing, definitely I will not be able to pay as I no longer need your services and my 24 month contract has lapsed. My I.D is ***. Where is this month to month story explained because I could not find it on the papers I signed?

I await your response in this regard.