RR
Relo R
1 reviews | Active since Oct 2025
04 Nov 2025, 10:39
CANCEL THE ****ING ACCOUNT
THIS IS NOW 3 WEEKS LATER AND STILL NO CALL NO CONTACT , NO EMAIL NOTHING FROM VODACOMS- YET THE CONSULTATNT TOLD ME THAT THE SUPPOSED ACCOUNT I HAVE WITH VODACOM GAINS INTEREST FROM R443 TO R1000. I HAVE EXHAUSTED ALL OPTIONS TO HAVE THIS ACCOUNT RESOLVED AS I DONT HAVE AN ACCOUNT WITH YOU VODACOM, NOW I AM DOWN 27 POINTS ON MY CREDIT SCORE. I HAVE SENT THE CASE TO THE OMBUDSMAN , VODACOM IS A ****!! I HAVE CALLED, WENT TO THE STORE, SENT EMAILS AND EVEN REACHED OUT TO HELLO PETER BUT CLEARLY THIS NON EXISTANT ACCOUNT WILL NOT BE CANCELLED
Helpful (0)
Replies (6)0
Replies (6)RR
Relo R's updateReviewer Update
04 Nov 2025, 10:48I CANCELLED THIS CONTACT- WHPO GAVE YOU CONSENT TO REACTIVATE THE ACCOUNT? I WILL RATHER PAY MY LAWYERS THOPUSANDS OF MONEY THAN PAY THIS NON EXISTANT ACCOUNT
RR
Relo R's update04 Nov 2025, 10:48
Reviewer Update
I CANCELLED THIS CONTACT- WHPO GAVE YOU CONSENT TO REACTIVATE THE ACCOUNT? I WILL RATHER PAY MY LAWYERS THOPUSANDS OF MONEY THAN PAY THIS NON EXISTANT ACCOUNT
Vodacom's replyOfficial
04 Nov 2025, 11:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Nov 2025, 11:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
RR
Relo R's updateReviewer Update
13 Nov 2025, 13:50How can an account that was suspended in 2022, be reactivated without informing the person who you would’ve wanted to debit money from? Who informed me that the account was reactivated? Now i have to pay for data I didn’t Recieve or use? Clearly your system can show inactivity for the sim card since 2022. I don’t even have it.
You have the time to send invoices but not the decency to call or email to inform me that my account will be reactivated and i will be liable to the data?
Vodacom i will rather go pay my lawyer R20k to dispute this case in court than pay this R1k that i allegedly are in arrears for an account that was suspended.
You have the time to send invoices but not the decency to call or email to inform me that my account will be reactivated and i will be liable to the data?
Vodacom i will rather go pay my lawyer R20k to dispute this case in court than pay this R1k that i allegedly are in arrears for an account that was suspended.
RR
Relo R's update13 Nov 2025, 13:50
Reviewer Update
How can an account that was suspended in 2022, be reactivated without informing the person who you would’ve wanted to debit money from? Who informed me that the account was reactivated? Now i have to pay for data I didn’t Recieve or use? Clearly your system can show inactivity for the sim card since 2022. I don’t even have it.
You have the time to send invoices but not the decency to call or email to inform me that my account will be reactivated and i will be liable to the data?
Vodacom i will rather go pay my lawyer R20k to dispute this case in court than pay this R1k that i allegedly are in arrears for an account that was suspended.
You have the time to send invoices but not the decency to call or email to inform me that my account will be reactivated and i will be liable to the data?
Vodacom i will rather go pay my lawyer R20k to dispute this case in court than pay this R1k that i allegedly are in arrears for an account that was suspended.
RR
Relo R's updateReviewer Update
13 Nov 2025, 13:55Now i called and they said a supervisor tried to call me on the 5th of November. I have no missed call, no voicemail, no SMS , no email to even show that they tried to call me and it went to voiceMail.
You only think to communicate now that i made a complaint. I AM NOT GOING TO PAY FOR DATA I DID NOT GET. Unless you tell me that you will give me back this 3 months data that you are charging me for, forget it. I will take this case to the fullest extent and will not rest. I will exhaust all my limited resources to fight you. You are ****s.
You only think to communicate now that i made a complaint. I AM NOT GOING TO PAY FOR DATA I DID NOT GET. Unless you tell me that you will give me back this 3 months data that you are charging me for, forget it. I will take this case to the fullest extent and will not rest. I will exhaust all my limited resources to fight you. You are ****s.
RR
Relo R's update13 Nov 2025, 13:55
Reviewer Update
Now i called and they said a supervisor tried to call me on the 5th of November. I have no missed call, no voicemail, no SMS , no email to even show that they tried to call me and it went to voiceMail.
You only think to communicate now that i made a complaint. I AM NOT GOING TO PAY FOR DATA I DID NOT GET. Unless you tell me that you will give me back this 3 months data that you are charging me for, forget it. I will take this case to the fullest extent and will not rest. I will exhaust all my limited resources to fight you. You are ****s.
You only think to communicate now that i made a complaint. I AM NOT GOING TO PAY FOR DATA I DID NOT GET. Unless you tell me that you will give me back this 3 months data that you are charging me for, forget it. I will take this case to the fullest extent and will not rest. I will exhaust all my limited resources to fight you. You are ****s.
RR
Relo R's updateReviewer Update
17 Nov 2025, 15:54You still are not addressing the main issue that is at hand. How am i in arrears for an account that was suspended?
1. What is the number and email address you sent the communication that the account has been reactivated.
2. Who is using the Simcard that you have credited the data because i AM NOT USING IT. I am certain that your system shows that the Simcard has not been active.
3. You want me to pay for services that i did not receive, in order for you to close the account then i will have to pay more funds in order for the account to be cancelled?
I have opened a case against Vodacom because clearly you are adamant on being ******.
You know where to send the invoice but don’t know where to communicate to inform me that my account was not suspended and will be reactivated and i will have to pay.
I NEED THE CALL RECORDING, DATE OF CALL or EMAIL ADDRESS of when i was informed that the account has been reactivated and i will be held liable pre August. Because this account has been suspended from 2022 until August 2025 and i did not call and request the account to be reactivated. Now i have 3 months of data that i have to pay for that i did not get or even use, WHAT THE ****!!!
1. What is the number and email address you sent the communication that the account has been reactivated.
2. Who is using the Simcard that you have credited the data because i AM NOT USING IT. I am certain that your system shows that the Simcard has not been active.
3. You want me to pay for services that i did not receive, in order for you to close the account then i will have to pay more funds in order for the account to be cancelled?
I have opened a case against Vodacom because clearly you are adamant on being ******.
You know where to send the invoice but don’t know where to communicate to inform me that my account was not suspended and will be reactivated and i will have to pay.
I NEED THE CALL RECORDING, DATE OF CALL or EMAIL ADDRESS of when i was informed that the account has been reactivated and i will be held liable pre August. Because this account has been suspended from 2022 until August 2025 and i did not call and request the account to be reactivated. Now i have 3 months of data that i have to pay for that i did not get or even use, WHAT THE ****!!!
RR
Relo R's update17 Nov 2025, 15:54
Reviewer Update
You still are not addressing the main issue that is at hand. How am i in arrears for an account that was suspended?
1. What is the number and email address you sent the communication that the account has been reactivated.
2. Who is using the Simcard that you have credited the data because i AM NOT USING IT. I am certain that your system shows that the Simcard has not been active.
3. You want me to pay for services that i did not receive, in order for you to close the account then i will have to pay more funds in order for the account to be cancelled?
I have opened a case against Vodacom because clearly you are adamant on being ******.
You know where to send the invoice but don’t know where to communicate to inform me that my account was not suspended and will be reactivated and i will have to pay.
I NEED THE CALL RECORDING, DATE OF CALL or EMAIL ADDRESS of when i was informed that the account has been reactivated and i will be held liable pre August. Because this account has been suspended from 2022 until August 2025 and i did not call and request the account to be reactivated. Now i have 3 months of data that i have to pay for that i did not get or even use, WHAT THE ****!!!
1. What is the number and email address you sent the communication that the account has been reactivated.
2. Who is using the Simcard that you have credited the data because i AM NOT USING IT. I am certain that your system shows that the Simcard has not been active.
3. You want me to pay for services that i did not receive, in order for you to close the account then i will have to pay more funds in order for the account to be cancelled?
I have opened a case against Vodacom because clearly you are adamant on being ******.
You know where to send the invoice but don’t know where to communicate to inform me that my account was not suspended and will be reactivated and i will have to pay.
I NEED THE CALL RECORDING, DATE OF CALL or EMAIL ADDRESS of when i was informed that the account has been reactivated and i will be held liable pre August. Because this account has been suspended from 2022 until August 2025 and i did not call and request the account to be reactivated. Now i have 3 months of data that i have to pay for that i did not get or even use, WHAT THE ****!!!
RR
Relo R's updateReviewer Update
17 Nov 2025, 15:55I am going to make sure i post on Social media, the nonsense that i have been subjected to due to Vodacom. Now i am down 27 friking points on my credit score.
RR
Relo R's update17 Nov 2025, 15:55
Reviewer Update
I am going to make sure i post on Social media, the nonsense that i have been subjected to due to Vodacom. Now i am down 27 friking points on my credit score.