HM
Hlobisile M

1 reviews | Active since Aug 2020

20 Jul 2021, 10:14

Cancel the contract and pay me back

I hate you vodacom, last year june I got a call from you saying you are giving me air time for free because I'm one of you best clients. I repeatedly ask if it was not gonna affect my current primum and your consultant said no.i ddnt needed air time but because its it was for free I took it. I complained to vodacom, you say your calls are recorded I'm still waiting for that recording docacom na myself shall listen to it. Air time I was given for free, I want my money back the one you have been debit for your sooo cold air time from last year till last month its R2520 I want it back. As for the contract with you I've cancelled it two months ago. I got a call this morning from one of your consultant I was very surprised to hear that the contract is not canceled because I'm done paying you please do not debit my account, as for the money you stole all this months I want it back. And please you must take your consultants for a sale training sessions there's a point that they are missing force selling will always cost you a lot of money. I hate you I hate you. Know your clients know your market.

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Replies (1)
Vodacom
Vodacom's reply20 Jul 2021, 10:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team