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Nomi B N.
1 reviews | Active since Sept 2009
31 May 2021, 15:39
Cancel the Contract Already
I have been trying to cancel a contract for a phone that was returned on 4 May 2021. I spoke to a Nikki Davies last week and she assured me that it would be resolved by the end of the day. Today I call to follow up and there is no record of me ever requesting a cancellation. I want this dealt with today.
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Vodacom's replyOfficial
01 Jun 2021, 07:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Jun 2021, 07:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Nomi B N.'s updateReviewer Update
23 Jun 2021, 10:57Hi I have not received any refunds. I would like my money back asap.
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Nomi B N.'s update23 Jun 2021, 10:57
Reviewer Update
Hi I have not received any refunds. I would like my money back asap.