1 reviews | Active since Nov 2023
Cancel the CONTRACT!
I am extremely upset I have send written cancellations from Jan 2024 after the one contract end date magically moved to end Jan 2024 from Dec 2024. still Questioning how they got to that because it was taken out on the same date the first two and the same with the last two. its been almost a year since they stopped using those numbers. After a few calls i got 3 cancelled in Feb. Again requesting cancelations. In April When is still cot the debit order i stopped the debit from my bank because the contracts was cancelled. No i get a request to pay to prevent action! I Think Vodacom has to refund me for there delayed cancelations after numerous written request and calls... Sent: Friday, February 9, 2024 2:01 PM To: ***; ***; ***; ***
Subject: *** / I***-7
Hi
Not sure why there is a Quotation Expiry Date: 2024-03-06 for the cancelation
Quotation Date : 2024-02-05 signed Cancelation Ref via call - Quotation number ***97 923 - *** ***01 625 - Waiting for Quotation Number ***57 376 - *** ***53 988 - *** APPLICABLE CHARGES Handset / Migration Fee (VAT incl.): R0.00
Call 09/02/2024 @13:09
Number Plan Contract end date Cancelation Ref *** RED flexi 200 29-Oct-2023 ******8 5081 RED flexi 200 31-Jan-2023 ******2 8944 RED flexi 140 30-Nov-2023 ******5 6602 RED flexi 140 30-Dec-2023 ***53 988
First written request to end all contracts was send 23 Jan 2024 002HQaJTGSD7TTD8
Follow up was send 26 Jan 2024 002HSaJTYV4BE0RS
And again 05 Feb 2024 002HSaJUPMF7NB2D
Call 05 Feb 2024 at 12:30 No ref recieved
