MN
Munangiwa N
1 reviews | Active since Oct 2023
11 Oct 2023, 19:26
Cancel subscriptions
Absolutely horrible experience from Vodacom, I have even lost count of the number of times I have tried to cancel my subscriptions that came with a paid up contract… they intend to ruin my life charging me for something I do not even have.. their branches even fail to do a simple swim swap… get a Vodacom contract at your own risk… lost customer after 9 years😭😭😭😭😭😭
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Replies (1)Vodacom's replyOfficial
12 Oct 2023, 07:50 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Oct 2023, 07:50
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
