MN
Munangiwa N

1 reviews | Active since Oct 2023

11 Oct 2023, 19:26

Cancel subscriptions

Absolutely horrible experience from Vodacom, I have even lost count of the number of times I have tried to cancel my subscriptions that came with a paid up contract… they intend to ruin my life charging me for something I do not even have.. their branches even fail to do a simple swim swap… get a Vodacom contract at your own risk… lost customer after 9 years😭😭😭😭😭😭

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Replies (1)
Vodacom
Vodacom's reply12 Oct 2023, 07:50
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team