TC
Terence C
1 reviews | Active since Sept 2015
30 Sept 2015, 13:33
Cancel Sim - Loose data
Vodacom just decided to cancel my SIM card, which I bought and had to go though the hassle to RICA with out telling me. I have lost the data I loaded on the SIM (no one told me it was cancelled), wasted time registering on-line to try find out what is going on, wasted time going into two shops to try sort this out, had to buy a new SIM and buy more air time.<br> <br> Who is going to reimburse me, cause the outlets say its just one of those things and will not!
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Vodacom's replyOfficial
30 Sept 2015, 16:09Hello Terence ***,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Kind regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Kind regards
WM
Best regards,
Vodacom's reply30 Sept 2015, 16:09
Official
Hello Terence ***,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Kind regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Kind regards
WM
Best regards,