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Lmnngcwangu L

1 reviews | Active since Mar 2016

14 Sept 2021, 12:01

Cancel my Vodacom upgrade so I can I avoid the horrible service in future.

I have asked my upgrade and contract to be cancelled and this has not happened, continued bad service and delays from Vodacom. Can this be expedited given the horrible service o have received thus far.

0
Replies (5)
Vodacom
Vodacom's reply14 Sept 2021, 14:10
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
LL
Lmnngcwangu L's update17 Sept 2021, 11:24
Reviewer Update
This has been resolved. Thank you
LL
Lmnngcwangu L's update04 Nov 2021, 13:45
Reviewer Update
Hi,

I was told I would receive a voucher on the 1st of November. Can you please advise why this is not the case?

Thanks,
Linda
LL
Lmnngcwangu L's update04 Nov 2021, 13:49
Reviewer Update
Hi, I was told I would receive a voucher on the 1st of November. This has not happened. Can you please advise why this is the case?
Thanks.
Linda
LL
Lmnngcwangu L's update15 Dec 2021, 12:59
Reviewer Update
Hi guys,

After several months, there’s an outstanding item on this with reference number :*** can you follow up?