CANCEL MY LINE

If useless was a name for a Fibre provider it would be Vodacom, infact they should change their name to useless. I have been fighting with you guys since December 2020 to either fix or cancel my line. I have been complaining on different Platforms, phone, Facebook and Hello Peter. Why is it so difficult to cancel my line. I am trying to sign up with another provider and they cannot activate my Line as Vodacom is still active. I have been telling you guys more than once, the line is not cancelled it is Active.