DM
Dania M
1 reviews | Active since Jan 2020
09 Sept 2020, 10:56
CANCEL MY INSURANCE WHICH LIKE I ASKED !
I have went trhough great trouble and time to cancel my insurance with vodacom as i have other better insurance, when I got my upgrade I did not sign for any insurance, I specifically said I do not want vodacom's insurance. But like always with Vodacom even if you take time they will always make life difficult for you, you billed me for comprehensive insurance this month. I DO NOT WANT IT !!! Credit me as soon as possible and cancel my insurance, I AM NOT GOING TO PHONE 100 TIMES AGAIN to get this sorted ! ***
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Vodacom's replyOfficial
09 Sept 2020, 13:40Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Sept 2020, 13:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team