Cancel my fibre deal

Item: Vodacom
Rating: 1
Author: Phindile M

It’s not even been a week and I am here again. After fighting with Vodacom to install my fibre I am back here. They installed the fibre on the 19th March. Four days later it stopped working. I called and they said I would be assisted in 48 hours which was yesterday. I use this fibre to work and I am expected to pay the full amount when it has not been working

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Replies (1)

Vodacom's replyOfficial

27 Mar 2025, 10:52

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply27 Mar 2025, 10:52

Official