WW
Wendi W
1 reviews | Active since Jan 2024
11 Jan 2024, 22:55
Cancel my ct and pay back the debit orders for 2 years please
I have phoned twice to cancel a sim card contract that I havent used in approx 2 years or more, I dont even remember it was ages ago but the debit order has been happily been deducted from my account for the longest time. How many times must I phone to cancel? I am not using the sim card or the data or airtime for years! Please cancel.
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Replies (1)Vodacom's replyOfficial
12 Jan 2024, 07:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jan 2024, 07:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
