WW
Wendi W

1 reviews | Active since Jan 2024

11 Jan 2024, 22:55

Cancel my ct and pay back the debit orders for 2 years please

I have phoned twice to cancel a sim card contract that I havent used in approx 2 years or more, I dont even remember it was ages ago but the debit order has been happily been deducted from my account for the longest time. How many times must I phone to cancel? I am not using the sim card or the data or airtime for years! Please cancel.

0
Replies (1)
Vodacom
Vodacom's reply12 Jan 2024, 07:49
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team