NM
Nokhona M
1 reviews | Active since Nov 2025
11 Dec 2025, 14:25
Cancel my Cotract
I paid up full 3yrs with Vodacom my contact end in July now they continue debited till I stopped in my bank Frm Writing on Hello peter someone called said bcz there was no cancellation I must pay R1060 at store on the following day he promised to call me off wich HE Never did
I paid R1060 Vodacom Pls CANCEL MY COTRACT AND Make my name clean at credit bureau I dont owe You I can’t pay another money month end pls
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
12 Dec 2025, 07:22Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Dec 2025, 07:22
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Dec 2025, 15:49Dear Nokhono, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have converted the 2 number into prepaid, and we have emailed you the cancellation quotes, query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply12 Dec 2025, 15:49
Official
Dear Nokhono, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have converted the 2 number into prepaid, and we have emailed you the cancellation quotes, query has now been resolved. Regards Consumer Website Team
Best regards,