DM
Duduzile M

1 reviews | Active since Feb 2018

08 Aug 2021, 10:26

CANCEL MY CONTRACT SO I CAN PORT TO ANOTHER NETWORK PLS

PATHETIC SERVICE! what the hell is vodacom charging me for?

Firstly you guys decided to delete my line for a whole 3 weeks I was unable to receive or make calls. which led to me loosing a lot of business as my clients could not get a hold of me.

then when my line was activated - no one cared to call and ****** apologise!

Since Vodacom deleted my line without my consent or my knowledge my contract with vodacom has ended adn therefore i would like you to end my contract so I can port freely to another network.

I am not paying R800 for ****! cancel this contract I want absolutly nothing to do with vodacom! I dont owe you guys ****!

Unless you would like me to take this up with the ombudsman and have VODACOM reimburse me for deleting my line without my ****** consent!

0
Replies (1)
Vodacom
Vodacom's reply08 Aug 2021, 12:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team