1 reviews | Active since Apr 2021
CANCEL MY CONTRACT
Seeing all the negative reviews I highly doubt the matter will even be further actioned. I havs been calling Vodacom back amd fourth, and visited Vodacom on several occasions now. I have been debited extra on my contract, I received proof from a manager showing that I received my contract on a promo whereby I receive a sim for data and another for airtime (which on a call recording I said I dont need and was advised I would never be charged for it) I have apparently been debited incorrectly since last year OCTOBER, but only noticed from January. I have not been refunded, I even had an agent drop the call on me( also recorded) because she could not answer my questions (also, she said I shouted at her which I never did, being a call agent myself) I also in the interim wanted to see if I would qualify to add a fitness watch to my contract which was declined (laughable as Vodacom is debiting MORE than the agreement and breaching contract)
