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Dawie M
1 reviews | Active since Dec 2012
03 Sept 2020, 18:23
Cancel my contract!
I have been cancelling my data contract every month since March and yet it still goes off my bank account every month. Can someone please assist me with cancelling and refunding me for the months since cancelling in March. Check your notes on your systems to see all the times I called.
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Vodacom's replyOfficial
04 Sept 2020, 07:30 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Sept 2020, 07:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team