CANCEL MY CONTRACT AND REFUND ME AS REQUESTED!!!!!
I cancelled a contract in November of 2020. It is now March of 2021 and I am still being charged for the damn contract. I have called cancellations on more than 6 occasions now and this is becoming a joke. It is quite simple, I do not need or want the contract. Refund my money and cancel me off the system. I will not hesitate to take Vodacom to the Ombudsman, this is a damn joke!
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Vodacom's replyOfficial
30 Mar 2021, 08:52Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Mar 2021, 08:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team