1 reviews | Active since Jun 2016
Cancel my Contract already!
I called Vodacom to request a pre-mature cancellation quote on my contract. Upon receipt of the quote I made an EFT payment on 07-12-2017 and I sent through all the required documents. The first time I called to do a follow up I was told the issue would 'get escalated to the supervisor'. And when I called again this morning I was told to send the required documents (documents which I have already sent 11 days ago) Guys, please cancel my contract!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Tshinyadzo
Please be advised feedback has been sent to you via SMS.
Regards,
RJ
Dear Tshinyadzo
Please be advised feedback has been sent to you via SMS.
Regards,
RJ