RM
Roelof M

1 reviews | Active since Aug 2012

26 Oct 2016, 09:03

Cancel my Contract already!

<p>I have contacted Vodacom on their cancelation line multiple times to cancel my contract, everytime I provide my personal details your consultants hang up the phone! If my contract is not cancelled TODAY I will hand this over to an ombudsman! Never in my life have a received such bad service from Vodacom!</p>

0
Replies (1)
Vodacom
Vodacom's reply26 Oct 2016, 09:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team