HB
Hanlie B
1 reviews | Active since Jul 2009
18 Aug 2023, 08:54
CANCEL MY CONTRACT
Vodacom phoned me a month or 2 ago and I instructed them to cancel my 1 account as the contract is finished. I phoned in again to cancel the contract and now I have stopped paying that contract but now I get calls and emails about my account that's in arrears. PLEASE CANCEL MY 066 CONTRACT today and clear my account statement.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
18 Aug 2023, 09:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Aug 2023, 09:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
HB
Hanlie B's updateReviewer Update
27 Aug 2023, 10:39You have phoned me and then the line just disconnect. Now you have SUSPENDED my line on the wrong account as well. Can you please sort this out NOW!
HB
Hanlie B's update27 Aug 2023, 10:39
Reviewer Update
You have phoned me and then the line just disconnect. Now you have SUSPENDED my line on the wrong account as well. Can you please sort this out NOW!