LM
Lesego M

1 reviews | Active since Apr 2025

07 May 2025, 22:03

CANCEL MY CONTRACT

I have called the accounts department and they are talking in riddles and they made me even more angry. I have settled the amount even though I know that they ripped me off charging me for the expired contract and the reversed upgrade. Data was loaded on the sim again which I found it confusing coz the reversal was done.

This has been the worst experience ever.

Now when I request the cancellation to be loaded I am gona be charged again on the 1st May, Vodacom makes their business by *********** their customers.

I have loaded R250 airtime so far since this whole thing with vodacom and now settle a bill of R590 which again I know i am gona be charged later. This daylight ******* and I WOULD NOT RECOMMEND VODACOM TO ANYONE.

Data has been loaded again on the sim card that I threw away and dont use. Now my bill is at R430 after R580 that I paid last month.

I am gona write reviews every day until this matter is resolved.

Vodacom drags this to just gain from customers

0
Replies (1)
Vodacom
Vodacom's reply08 May 2025, 08:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team