KM
Karabo M
1 reviews | Active since May 2020
06 May 2022, 14:12
CANCEL MY CONTRACT
Cancel my contract!!!
I’ve been calling them for more than 3 days now and they refusing to cancel my contract! Their cancellation consultants will lie and say they are sending cancellation email but in actual facts they just don’t want to cancel! I am so done with vodacom and I wouldn’t recommend anyone taking up a contract with them because they force it to be for life! I am taking legal steps for my stress and all the debit orders that they keep taking from my account and sending me emails of confirmations of pexi data plans that I never chose! I will surely make sure they pay for all this nonsense
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Replies (2)
Vodacom's replyOfficial
08 May 2022, 08:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 May 2022, 08:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KM
Karabo M's updateReviewer Update
09 May 2022, 11:24Stop with all this lies and get your consultants to cancel my contract! I am done with all this runaround for a contract which date is expired!!! Why must I be forced to continue when I don’t wish to???? !!!
KM
Karabo M's update09 May 2022, 11:24
Reviewer Update
Stop with all this lies and get your consultants to cancel my contract! I am done with all this runaround for a contract which date is expired!!! Why must I be forced to continue when I don’t wish to???? !!!