AM
Akhona M

1 reviews | Active since Sept 2018

11 Sept 2018, 16:04

CANCEL MY CONTRACT

I have never felt so ****** by any company in my life until Vodacom,i have been trying to cancel their contract for more than 5months now and all they keep Saying is that my account is in arrears and i need to pay...i pay and still they dont cancel,i am tired of getting ****** by these people,i even send proof of payments but still they keep asking me to pay more.ALL I WANT IS FOR CANCELLATION!!!!

0
Replies (2)
Vodacom
Vodacom's reply11 Sept 2018, 16:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply13 Sept 2018, 09:54
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per discussion, your query has now been Resolved.

Regards

Consumer Website Team