1 reviews | Active since Aug 2016

03 Oct 2017, 09:34

Cancel my contract

Dropped calls Failure to load my 5 gig as per my contract Bogus claims on data overspend despite buying two bundles and receiving no sms

I have been trying to cancel my account for over two months now. I have everything in writing. I want the phone collected and the contract cancelled.

I am also opening a case with the CP

You are in breach of contract

0
Replies (1)
Vodacom
Vodacom's reply03 Oct 2017, 10:01
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team