Cancel my contract!!!!!

<p>My contract came to an end on 24th November 2016, 30 days before that i called the cancellation line and was told to go into a vodacom store to cancel my contract. I did. (see quote number - ********** ). I was told by the manager of Vodacom east rand mall that on the 25th of November my sim would become pay as you go and i could port my number out. I called vodacom yesterday they said the cancellation has not been done yet but that i should wait until today 01/12/2016 and they are sure it will sort itself out. Well, today 01/12/16 and my number has not been moved to pay as you go, instead, Vodacom have debited my account and have given me my 350 airtime to go with my Flexi 350 contract that I no longer want and asked to cancel. VODACOM, YOU ARE AN ABSOLUTE DISGRACE, YOU ARE *******LY HOLDING ME HOSTAGE TO YOUR NETWORK, I AM GIVING YOU UNTIL CLOSE OF BUSINESS TODAY (01/12/2016) TO CANCEL MY CONTRACT AND MOVE MY NUMBER ONTO A PAY AS YOU GO SIM CARD SO THAT I CAN MOVE TO ANOTHER SERVICE PROVIDER. IF YOU DO NOT DO WHAT I HAVE ASKED BY THE CLOSE OF BUSINESS TODAY I WILL GO TO THE MEDIA!!!! You can get all the info you need from the quote issued by Vodacom east rand mall using the quote number shown above.</p>