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Marvin M
1 reviews | Active since Jan 2012
10 Jun 2021, 09:34
Cancel fibre application
I want to cancel my application for fibre as its not yet live in my area. They are still trenching in the area. Please assist as I have been transferred back and forth from one agent to another. Sales Order - SO***
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
10 Jun 2021, 11:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Jun 2021, 11:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
11 Jun 2021, 08:29Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly forward your request to *** in order for order to be cancelled.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply11 Jun 2021, 08:29
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly forward your request to *** in order for order to be cancelled.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,