MM
Mbali M
1 reviews | Active since Aug 2025
28 Aug 2025, 09:14
CANCEL FIBRE
I double paid for my fibre, I lodged a fault on their Vodacom fibre portal, I called and the first consultant was not willing to help, when I called again, the consultant also could not give me a resolution, this is my ref number for the log: SR*** - PLEASE CONTACT FOR TO ADVISE ON HOW TO CANCEL THE SERVICE
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Vodacom's replyOfficial
28 Aug 2025, 10:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Aug 2025, 10:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team