BS
Bongani S
1 reviews | Active since Feb 2016
24 Nov 2021, 16:32
Cancel expired contract
I have been trying to cancel contract with no success. You have forced me into a machine that doesn't act on my request. You branch tells me they can help I have to do it via you call centre which has an automated process that still doesn't work. Please cancel my contract..it has expired
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Vodacom's replyOfficial
24 Nov 2021, 21:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Nov 2021, 21:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team