pS
phumzile S

1 reviews | Active since May 2015

11 Aug 2025, 10:42

Cancel

Can someone please call me to cancel all my contracts with you,you guys clearly dont need me anymore as customer,i did an upgrade rhe delivery address was wrong .i complained here someone called told my address will be updated today i got a text stating that my delivery is out still to same wrong address Im not always at the office i sometimes at home thats why kept on calling last wèek to change my address coz i knew i will be at the office today Your call centre agent are not helpful at all they dont care whether how long ive been with you guys So can someone call so we cancel everything

0
Replies (1)
Vodacom
Vodacom's reply11 Aug 2025, 13:35
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team