ZN
Zusakhe N
1 reviews | Active since May 2018
15 May 2024, 15:42
cancel debit order
The chatbot does not help. I need to speak to a human regarding my account. i urgently need my debit order to be cancelled for the 25th of May. I also need to know if my sim card will still be active if i cancel the contract
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Vodacom's replyOfficial
16 May 2024, 07:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 May 2024, 07:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team