NS
NomaSonto S

1 reviews | Active since May 2025

05 May 2025, 14:00

Cancel contract with Vodacom

I've been trying to cancel my contract with Vodacom, I phoned 4 times already. Today I was surprised to know that they've upgraded my contract without me knowing. I'm nolonger working, how am I going to pay. I just want to cancel this contract.

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Replies (2)
Vodacom
Vodacom's reply05 May 2025, 14:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
NS
NomaSonto S's update05 May 2025, 14:23
Reviewer Update
Hopefully this time they will contact me, because everytime I phone they are telling me the very same thing that the consultant will contact me.