SS
Siegfied S
1 reviews | Active since Mar 2023
27 Mar 2023, 14:23
Cancel contract useless
I called in December to cancel my data contract and now called in again March again because they did not cancel the contract in Decmeber. I spoke to Sigi and she blatently refuses to cancel my line. If there is any costs after this month she will be held liable for any cost as I requested her to cancel the line on ***
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Vodacom's replyOfficial
27 Mar 2023, 15:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Mar 2023, 15:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team