1 reviews | Active since Feb 2012
Cancel Contract Pathetic services
<p>On the 5th September , I submitted the cancellation forms, including my ID and proof of payment as requested by Vodacom. I was advised that it will take 72 hours days to cancel the contract . Today is the 4th day from date of cancellation has still my phone is on contract.</p> <p>Thanks for the amazing wretched service after obliging to Vodacom rules and requested…</p> <p> </p> <p>Will someone in management PLEASE step up and assist me since this is very infuriating.</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
