CANCEL CONTRACT IN SEPTEMBER - Not completed by Vodacom service team

<p>I cancelled my contract for cell number 060961**** at the end of September. They informed me that I will get a bill at the end of October and I was okay with it. It is now the end of November and I see that I still have a bill!!!!!!<br />This was to be canceled by your service team.</p> <p>I called earlier to be informed that my request was never actioned and they transferred me to the cancellations department......which i selected in the first place. I was on hold for 15 minutes. Your consultant claimed that she couldn't hear me, which I believe if a bunch of lies.</p> <p>I do not give you permission to deduct this money from my bank account.</p> <p>Please confirm that this number has now been canceled and I will not be billed any further.</p> <p>Also advise me what would be the cost to cancel my other number (072671****) as well as this is not good service.</p>