RA
Richard A
1 reviews | Active since Feb 2019
19 Feb 2019, 14:11
CANCEL CONTRACT
CALLED YOUR NUMBER TO CANCEL CONTRACT AS I AM NOT UPGRADING , BOTH TIMES AFTER GIVING ALL THE NECESSARY INFORMATION I WAS PUT ON HOLD FOR OVER 15 MINUTES BEFORE RINGING OFF. SO I WENT TO YOUR SHOP IN LONGBEACH MALL ONLY TO BE TOLD THAT THEY ONLY HANDLE SALES SO IN DESPERATION PLEASE CAN SOMEONE CALL ME ON ********** 115 SO I CAN CANCEL MY SONS CONTRACT NUMBER ********** 162 MANY THANKS RICHARD AREMSTRONG
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Replies (2)
Vodacom's replyOfficial
19 Feb 2019, 16:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Feb 2019, 16:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Feb 2019, 16:50Dear Richard,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Best regards,
Vodacom's reply19 Feb 2019, 16:50
Official
Dear Richard,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Best regards,