IS
Izelle S

1 reviews | Active since Sept 2011

08 Dec 2020, 10:17

Cancel contract

I am hoping by writing on Helo Peter I can actually speak to real person at Vodacom. I have a data contract I want to cancel. If I dail *** they asked the the phone number. It is a modem contract I am trying to cancel. I don't know the number!!! The same if I login to the app. Please can a person from Vodacom phone and help me to cancel this contract!

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Replies (1)
Vodacom
Vodacom's reply08 Dec 2020, 11:50
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team