MR
Mpho R
1 reviews | Active since Nov 2015
01 Feb 2016, 10:04
Cancel airtime contract
a lady called a couple of months ago offering me airtime for R150 every month which i had to pay R150 monthly,when i asked her if i can cancel this contract anytime i wanted to and she said yes,last month i told them to cancel this contract and its not canceled as yet and they suspended my line my phone its not a contract phone you dont have the right to suspend my phone as if i owe you i was stranded on the freeway friday night with my baby i couldn't make out going calls because of vodacom i want my line reinstated and that stupid contract of yours cancelled its not doing me any justice ill buy my own airtime
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Replies (2)0
Replies (2)Vodacom's replyOfficial
01 Feb 2016, 11:31Hello Tshegofatso26,
Thank you for making us aware of your complaint.
A consultant will contact you in order to address your concerns. We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
A consultant will contact you in order to address your concerns. We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Feb 2016, 11:31
Official
Hello Tshegofatso26,
Thank you for making us aware of your complaint.
A consultant will contact you in order to address your concerns. We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
A consultant will contact you in order to address your concerns. We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
01 Feb 2016, 11:31Hello Tshegofatso26,
Thank you for making us aware of your complaint.
A consultant will contact you in order to address your concerns. We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
A consultant will contact you in order to address your concerns. We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Feb 2016, 11:31
Official
Hello Tshegofatso26,
Thank you for making us aware of your complaint.
A consultant will contact you in order to address your concerns. We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
A consultant will contact you in order to address your concerns. We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
