MR
Mpho R

1 reviews | Active since Nov 2015

01 Feb 2016, 10:04

Cancel airtime contract

a lady called a couple of months ago offering me airtime for R150 every month which i had to pay R150 monthly,when i asked her if i can cancel this contract anytime i wanted to and she said yes,last month i told them to cancel this contract and its not canceled as yet and they suspended my line my phone its not a contract phone you dont have the right to suspend my phone as if i owe you i was stranded on the freeway friday night with my baby i couldn't make out going calls because of vodacom i want my line reinstated and that stupid contract of yours cancelled its not doing me any justice ill buy my own airtime

0
Replies (2)
Vodacom
Vodacom's reply01 Feb 2016, 11:31
Official
Hello Tshegofatso26,

Thank you for making us aware of your complaint.

A consultant will contact you in order to address your concerns. We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply01 Feb 2016, 11:31
Official
Hello Tshegofatso26,

Thank you for making us aware of your complaint.

A consultant will contact you in order to address your concerns. We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team

Best regards,