TE
Tony E
1 reviews | Active since Sept 2016
06 Feb 2016, 18:37
Cancel a Vodacom Contract on Line No Way!
A visit to the Vodacom website gives you many options to BUY however, if you want to cancel a contract on line there is absolutely no information. If you use the search function to obtain information about cancelling a contract you are given a blank page. Does this mean that Vodacom is deliberately avoiding cancellations as it is so PROFIT driven. Vodacom I want to cancel a contract that is about to expire and I understand I have to give 30 (thirty) days notice. Please enlighten me as to how I go about cancelling the contract online within the 30 day notice period and without having to fax/email/ or call. <br> <br> Thank you
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Replies (1)Vodacom's replyOfficial
07 Feb 2016, 19:19Hello Tony,
Thank you making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
We would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Please note that we will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
We would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Please note that we will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply07 Feb 2016, 19:19
Official
Hello Tony,
Thank you making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
We would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Please note that we will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
We would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Please note that we will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
