MK
Mxolisi K
1 reviews | Active since Mar 2017
16 Jul 2024, 11:12
Cance my contract
I have been trying to cancel my contract and the company is giving me the run around and still deducts money from me. The contract is for ***. My contact is ***
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
16 Jul 2024, 12:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Jul 2024, 12:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
16 Jul 2024, 13:55Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion on 2024/07/16 at 13:25:20 with regards to *** as this contract expired in May 2024.
As per your request we have cancelled the contract as of today 16 July 2024. Your request is not to retain the number on prepaid.
Regards
Vodacom Consumer Website Team
As per your request we have cancelled the contract as of today 16 July 2024. Your request is not to retain the number on prepaid.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Jul 2024, 13:55
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion on 2024/07/16 at 13:25:20 with regards to *** as this contract expired in May 2024.
As per your request we have cancelled the contract as of today 16 July 2024. Your request is not to retain the number on prepaid.
Regards
Vodacom Consumer Website Team
As per your request we have cancelled the contract as of today 16 July 2024. Your request is not to retain the number on prepaid.
Regards
Vodacom Consumer Website Team
Best regards,
MK
Mxolisi K's updateReviewer Update
16 Jul 2024, 14:17Thank you Vodacom for resolving my query and most impressed and appreciative
MK
Mxolisi K's update16 Jul 2024, 14:17
Reviewer Update
Thank you Vodacom for resolving my query and most impressed and appreciative