TvdW
Tobie van der Westhuizen

1 reviews | Active since Feb 2021

01 Jun 2021, 10:03

Can Vodacom please respond?

I am sad to say that my high view of Vodacom has been significantly tarnished by their association with Elite Mobile. I do not understand how the 1000+ hysterical outcries here on hellopeter, regarding the shocking sales tactics and ********** operations by Elite Mobile, can simply be ignored by a company with the reputation of Vodacom. I can only guess that Elite Mobile generates the type of revenue for Vodacom that makes it very difficult to break ties with them. To adjust Upton Sinclair's famous statement somewhat, It is very difficult for a company to see something if their income depends on not seeing it. Why does Vodacom allow a company with a proven track record of ********* business practices to market upgrades for them? Why do they allow hundreds of conned customers to cry out "the telemarketer said she was from Vodacom" without doing anything about it? Can someone at Vodacom please respond to the steady stream of complaints here on hellopeter, regarding this business, and the absolute impossibility to have ********** debit orders cancelled that were implemented by them in the name of Vodacom?

0
Replies (1)
Vodacom
Vodacom's reply01 Jun 2021, 11:31
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team