NH
Naresh H
1 reviews | Active since Mar 2009
07 Jun 2022, 10:22
Can vodacom honestly get any worse?
This is my 3rd complaint over a trivial issue: I want a 2nd contract after getting my 1st in January. On this platform you commented I need to wait 3 months. My notes on my profile says 3 months. Sales says 6 months. Facebook says 6 months. I am stuck in the middle of your cluelessness.
Despite your copy and paste response that someone will call, nobody does call!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
07 Jun 2022, 12:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jun 2022, 12:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
