NH
Naresh H

1 reviews | Active since Mar 2009

07 Jun 2022, 10:22

Can vodacom honestly get any worse?

This is my 3rd complaint over a trivial issue: I want a 2nd contract after getting my 1st in January. On this platform you commented I need to wait 3 months. My notes on my profile says 3 months. Sales says 6 months. Facebook says 6 months. I am stuck in the middle of your cluelessness.

Despite your copy and paste response that someone will call, nobody does call!

0
Replies (1)
Vodacom
Vodacom's reply07 Jun 2022, 12:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team