tT
totorosweet T
1 reviews | Active since Jul 2017
10 Dec 2021, 14:19
Can Vodacom get any worse ?
If I can give a zero star I would
So after the previous review some one called and took my detail so they can check, and since they never come back to me.
The internet response is just saying I need to go back to that store to get it sorted. So I must go back to the initial place that *****ed up, and what? just to experience same **** over again
Seems like no one want to sort anything out, and up till now it has been around a month, and the store still have no one from the Brooklyn branch even bother to call and give us any update on anything.
WHAT A GREAT SERVICE FROM VODACOM
the only time they will promptly call you is when you short on payment. or else they never stick to their word of "following up"
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
11 Dec 2021, 12:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Dec 2021, 12:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
