Can Vodacom finally help a customer?

Dear Vodacom. I first brought your pathetic reception in my area to your attention in May. At first, you responded to my mails. The last two mails, however, were not answered. So I'll refresh your memory. We have virtually no reception at Brandvlei. Your solution is that sometime in the future you will build a brilliant tower that will end my frustration. You have no date, however, since it's still in the planning phase. 2016? 2017? Tough luck. I asked you for something to boost my signal, which you ignored. I wish I could afford to buy out my contracts. Maybe I should pay you 10% of what I owe, since that is the percentage coverage you give me where I live. Today I attempted to forward my calls to my wife's phone, she's on Telkom (full signal and good, low tariffs). All I get is \unexpected response from service provider". Phoned call center. Not fixed. ***?! I just want to be able to receive calls over the festive season. Ironically enough you will state that someone will call me with regard to my problems. Chances are 90% that they will not be able to reach me. Maybe I should give you my wife's Telkom number. As soon as the contracts are over"