1 reviews | Active since Apr 2018
Can Vodacom do anything right
Why can Vodacom NOT get it right?
I asked your complaint resolution consultant to change my debit date and now my debit order is not going off at all. I get emails stating that I am in arrears, because your consultants can not do their jobs. My account is blocked. I do not have half an hour to spend on the phone with Vodacom so that you can fix your mistakes.
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team