ED
Emmerencia D

1 reviews | Active since Nov 2017

28 May 2018, 10:16

Can this be sorted

Good morning,

Again I got a call from vodacom saying my account is over due by R157.37.

I am not tired of writting reviews and I see on the ITC, it has not been updated that the R84.96 has been paid.

0
Replies (2)
Vodacom
Vodacom's reply28 May 2018, 10:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply28 May 2018, 11:00
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)

Best regards,