Can this be *****??

Good day,<br> <br> Please help me!!<br> I tried to transfer airtime from my phone to my children's phone when I discovered a problem ie - I'm on contract and no longer on prepaid. I have never taken out a contract, and battle to get to the bottom of this.<br> I have contacted vodacom call center, they informed me to phone RMCS, RMCS informed me they have changed it back to prepaid and the problem is with Vodacom, Vodacom call centre inform me to phone RMCS again, RMCS supervisor Paulinah informed me to phone vodacom again. I ended up going to a dealer on the weekend, my account in arrears R***7 (to give anyone a heart attack) I don't know what to do anymore, and need VODACOM to sort out this problem asap, this is going on for 2 weeks now...I'm very UPSET!!