SP
Sonja P

1 reviews | Active since Dec 2014

29 Nov 2016, 11:31

Can't top up my data?!?!

<p>For 5 days now I am unable to buy data!! When I called customer care, the consultant said it shows that I have purchased 1GB the previous day, but it was finished shortly after?! I have no Idea what my account is at the moment as the Vodacom App is also not working!! This is unacceptable</p>

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Replies (1)
Vodacom
Vodacom's reply29 Nov 2016, 12:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team